Chapter 2
Coaching Policy
Section 1 Introduction
Welcome to Parenting Absolute (“Company”, "Coach", “We”, “Our”, “Us”).
These Terms of Service (“Terms”, “Coaching Policy”) govern your ("Your", "You", "User", "Client") use of our life coaching services located at parentingabsolute.com and (or) Artificially Intelligent life coaching services and (or) other physical locations offering life coaching services (together or individually “Service”, "Consultation", "Assessment", "Coaching Device") operated by Parenting Absolute.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service. These Terms apply to all visitors, users, and others who wish to access or use Service.
Section 2 Definitions
Coaching Device is any hardware or software device that is used by the company to effect safe, encrypted, and documented communication between the coach and the client. Presently declared coaching devices are limited to include:
The Coaching Suite Signature, by Parenting Absolute Group
Coaching Consultation refers to a scheduled interaction between the coach and the client for a predetermined duration, which has been prepaid by the client. The duration and payment terms are specified in advance.
Goal refers to a specific, measurable, and attainable objective established by the client, which is intended to be achieved through the coaching process.
Objective Step denotes a deliberate and planned action determined by the client, aimed at advancing the completion of their goal, within the parameters established by the coaching device.
Outcome refers to any result arising from a coaching consultation, encompassing both beneficial and adverse results.
Goal Orientation refers to the client’s ability to maintain focus on their goal(s) throughout the coaching consultation.
Punctuality refers to the client’s adherence to the agreed schedule for coaching consultations, including timely logging in and out at the specified times.
Direction refers to the nature of the coaching consultation wherein the client directs the discussion towards a goal.
Action Taking refers to the client’s engagement in executing the goal(s) and objective step(s) that have been identified during the coaching consultation.
Planning: Refers to the client’s ability to develop and prepare a considered and intentional objective step.
Structured Discussion is a formal and organized coaching consultation between the coach and client, designed to achieve specific goals, focused on outcome(s), adheres to punctuality, and is direction(al). The discussion emphasizes actionable, objective step(s), encourages the client to implement strategies and tasks, and is preceded by structured planning to ensure methodical organization and focus.
Section 3 Coaching
Service shall extend to guidance and (or) mentorship provided by the coach to the client. Service does not provide any of the following:
Any form of professional advice on actions involving legal, medical or financial consequences.
Any form of physiological or psychological therapy.
Any form of action that involves the intervention of the coach in the crisis and (or) life of the client.
Clause 3.1 The cllient agrees to be punctual for, and present during every consultation scheduled. Clause 3.1.1 We hold the sole discretion to terminate the consultation without prior notice or liability in the event that the client has not been present, as agreed, for longer than a third of the agreed-upon duration.
Clause 3.1.2 The client may appeal to the Company to reschedule the consultation within 24 of termination.
Clause 3.2 The client is held solely responsible for all actions taken as a result of using Service. The Company holds no liability to any action taken by the client that is not declared during the consultation.
Clause 3.2.1 The client is held liable to any personal information disclosed to the coach during the consultation.
Clause 3.2.2 The company shall not be held liable to any form of communication between the coach and the client on any software or hardware device that is not declared as coaching device.
Clause 3.3 The company is not liable for any deterioration in physical, mental or emotional well-being of the client.
Section 4 Assessments
Clause 4.1 Assessment Usage
Psychometric assessments are utilized as part of the coaching process to gain insights into your personality traits and behaviours. These assessments aim to provide a clearer understanding of your strengths, areas for development, and opportunities for growth.
Clause 4.2 Confidentiality of Results
All psychometric assessment results will remain confidential and will only be shared with the client unless prior consent is provided by the client to share them with a third party.
Clause 4.3 Accuracy and Interpretation
Psychometric assessments are tools that offer insights based on statistical and scientific methods. While the assessments aim to be accurate, results should be interpreted with caution and are meant to support, not replace, professional judgment and self-awareness.
Clause 4.4 Limitation of Liability
The coaching provider is not liable for any decisions made by the client or outcomes resulting from the interpretation of psychometric assessment results. The assessments are a supportive tool in the broader coaching process.
Clause 4.5 Follow-Up and Feedback
Upon completion of psychometric assessments, clients will receive feedback on their results and have the opportunity to discuss these findings with their coach. The assessment outcomes will help inform goal setting and the overall coaching strategy.
Clause 4.6 Reassessment Clause
Clients may be asked to take additional assessments or retake assessments periodically to evaluate progress or shifts in traits or behaviors. These reassessments will help monitor ongoing development and adjust the coaching plan as needed.
Clause 4.7 Data Storage and Security
All psychometric assessment data will be stored securely in accordance with applicable data protection laws. Clients have the right to request access to their results or request their data be deleted at any time.
Clause 4.8 Non-Discriminatory Usage
Psychometric assessments will not be used to discriminate against any client based on the results. The purpose is to enhance the coaching process and support the client’s personal and professional growth.
Section 5 Reminders
The Company shall not communicate reminders beyond 24 hours prior to the commencement of Service.
Section 6 Privacy Policy
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Parenting Absolute will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Clause 6.1. Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Section 7 Purchases
If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Section 8 Fee Changes
Parenting Absolute, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Parenting Absolute will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Section 9 Prohibited Uses
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
Clause 9.1 To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
Clause 9.2 For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
Clause 9.3 To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
Clause 9.4 In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
Clause 9.5 Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
Clause 9.6 Use any device, software, or routine that interferes with the proper working of Service.
Clause 9.7 Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
Clause 9.8 Take any action that may damage or falsify Company rating.
Clause 9.9 Attempt to use Service as a substitute for professional advice.
Clause 9.10 Attempt to use Service as a conduit for non-structured discussions
Clause 9.11 Otherwise attempt to interfere with the proper working of Service.
Section 10 Prohibition Of Use By Minors Without Parental Consent
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are required to take parental consent for both the access and usage of Service.
Section 11 Disclaimer Of Warranty
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Section 12 Governing Law
These Terms shall be governed and construed in accordance with the laws of India, which governing law applies to agreement without regard to its conflict of law provisions.
Section 13 Changes To Service
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
Section 14 Amendments To Terms
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
Section 15 Waiver And Severability
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
Section 16 Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Section 17 Contact Information
If you have any questions about these Terms, please contact us via chat or email us at support@parentingabsolute.com
These Terms were formulated by Parenting Absolute's Legal Team on 2021-02-20.
These Terms were amended by Parenting Absolute's Legal Team on 2024-08-07.